Privacy Policy

Last updated: October 2025

1. Introduction

This Privacy Policy explains how Boiler Inspection Services Limited ("we", "our", "us") collects, uses and protects your personal information when you interact with our website, services or communications.

2. Information we collect

• Information you provide directly — such as your name, company, email and contact details via our enquiry form.
• Information collected automatically — such as IP address, browser type and usage data through cookies or analytics tools.

3. How we use your information

We use your personal data to:

• Respond to enquiries and provide quotations
• Deliver our inspection and certification services
• Maintain client and compliance records
• Improve our website and user experience

4. Lawful basis for processing

We process personal data under one or more of the following lawful bases:

• Consent (for example, when you submit a contact form)
• Contract (to provide inspection or reporting services)
• Legal obligation (for record-keeping or regulatory compliance)
• Legitimate interest (for communication and business improvement)

5. Data storage and retention

We store data securely and retain it only as long as necessary to fulfil the purposes described above, or as required by law.

6. Sharing your data

We do not sell your information. We may share limited data with trusted third parties who help us operate our website or deliver services (e.g. cloud hosting, analytics), under strict confidentiality agreements.

7. Your rights

Under the UK GDPR, you have the right to access, correct, erase or restrict the processing of your data. To exercise these rights, contact us using the details below.

8. Security

We use appropriate technical and organisational measures to protect your data against unauthorised access, alteration or disclosure.

9. Contact

For questions about this Privacy Policy or your data, please contact:

Boiler Inspection Services Limited
Rosecroft, Newton-on-Rawcliffe, Pickering, North Yorkshire, YO18 8QE
Email: james@boilerinspectionservices.co.uk
Tel: 07999 323170